Contact us

Process service
All process service must be made at the Las Vegas Valley Water District Customer Service desk located at 1001 S. Valley View Boulevard.

For any questions, please call the Legal Services Office at 702-258-3288.

Nevada licensed professional engineers may request utility or engineering record drawings by logging on to the digital plans and inspections online portal.

Developers and others interested in knowing the closest available water source to an address or parcel of land should email Engineering Services.

If you need additional assistance, please call 702-822-8518.

Requests to inspect or obtain copies of other public records, such as contract awards, bid documents, and geographical information system records, may be submitted via a Public Records Request form.

The Las Vegas Valley Water District, which operates the Southern Nevada Water Authority, has established a Public Records Policy that outlines its commitment to responding to requests to inspect or receive copies of public records maintained by the district. The policy also includes information about certain instances when fees might be charged for providing a copy of a public record. Fee amounts can be found in the district's Public Records and Documents Fee Schedule.

While the Southern Nevada Water Authority (SNWA) Risk Management Division works to minimize potential risks, accidents are going to happen. When public or private property is damaged by SNWA personnel, the Risk Management team handles the investigation and reporting.

Damage may include:

• Personal injury to non-employees
• Damage to private property (including other utility services)
• Damage to public or district property resulting from contract work

Reporting a claim

If you have been involved in an incident concerning SNWA that resulted in injury or damage to property, please report it using our online portal.